Encyro, Inc. Official Privacy Policy

Last updated: Feb 5, 2020

Encyro, Inc. is committed to your privacy, not only by letting you communicate your private data securely with others but also in our commitment to protect the personal data shared with us.

Summary:

Overview

We ensure your information is handled responsibly and in accordance with applicable data and privacy laws. We have procedures in place, including technology safeguards and mandates regarding information handling by employees.

This Privacy Policy applies to the website that you are visiting, Encyro.com (the “Website”), which is owned by Encyro, Inc. (the “Company”). The policy also applies to Encyro products and services accessed through the Website. The policy governs how we collect, store, and use the information provided. Please note that this policy applies only to Encyro, Inc. and its subsidiaries, and not to other parties such as:

What Information We Collect

We collect information about you in the following ways.

Information you Provide us Directly

This information includes your username, full name, address, phone number, email address, photo, and business logo provided during account creation or setting updates. This also includes messages and documents you upload, send, or receive using our services.

Information from Your Use of Our Products and Services (Log Data)

When you visit the Website, our servers automatically record information that your browser sends. This may include your IP address, browser type or the domain from which you are visiting, the websites you visit, the search terms you used, and any advertisements you click. Additionally, we may collect information including but not restricted to device identifiers, location data, performance measures, such as time taken to load our webpage and errors that occurred. This type of information is collectively referred to as Log Data.

Cookies

Cookies are small files downloaded on your computer that track movements within web sites. We use cookies and other technologies to save and collect data through your device's browser.

Certain third parties we use to advertise and promote our mission, including Google Analytics and AdWords Remarketing, may also store cookies for correct operations of their advertising features. We may use their advertising features to help promote our mission to make security easier, and to advertise our free or paid products. We do not use these third party cookies to identify you and the cookies do not give control of your computer to Google or other third parties.

You may opt-out of Google Advertising cookies by visiting Google Ad Settings. Additional opt-out options are available through the Network Advertising Initiative.

Most browsers are automatically set to accept cookies. You can disable cookies or set your browser to alert you if a website uses cookies. However, some areas of our sites will not function properly if you do.

Communications

If you communicate with us (via email, phone, through Encyro secure messages, or otherwise), we may maintain a record of your communication.

Through Integrated Providers

When you use our Website features that utilize other providers such as Google or Facebook sign-in, or import contacts, we receive information from those providers. We delete the information we don't need and only store what is required.

Location

We may obtain an approximate location when you are using our services, using your IP address or other information exposed by your device.

How We Use Information We Collect

Information You Provide Us Directly and Through Integrated Providers

We use the information provided by you, directly or through integrated providers (e.g. Google Sign In) to operate, maintain, and provide to you the features of our products and services. For instance, the name provided by you may be used to show the sender's name on secure messages sent by you to others.

We may use your contact information to communicate with you regarding the use of our services, including providing billing statements, verifying your email or other contact information, communicating during a support incident, and sending product or service related notifications. In addition, we may use your contact information for marketing purposes. If you no longer wish to receive promotional information or communications from us, please follow the unsubscribe instructions provided in any of the communications. You may also change the email communication settings through your Encyro account.

Log Data and Location

We use log data and location data to monitor the use of the Website and our Service, for the Website’s technical administration, and for security audits.

We may use location data to customize your experience on our website, such as to show legal notices relevant to your location, pre-fill the country in address forms, or show content in a specific language believed to be more popular in your location.

Cookies

We use cookie data to:

Please note that this privacy policy covers the use of cookies by Company only and does not cover the use of cookies by any third parties or advertisers.

Third Party Cookies

We use third party cookies, such as those stored by Google Advertising, Google Analytics, and Google AdWords Remarketing, to show you advertisements related to our mission, our informational blog posts, downloadable resources, our free products, and free trials for our paid products. We may also use these cookies to show you advertisements for our paid products. We DO NOT COMBINE any information from third party cookies with our own data in an attempt to identify you.

A complete list of cookies stored by our website is typically available through your browser. You may review the privacy policies of the third parties that store cookies by visiting their corresponding websites.

Communications

We may use communication records to help improve our documentation, to monitor the quality of our customer support, to improve our products in response to our users' concerns and questions, or to protect our rights.

References

We may use publicly available portions of your information (such as those pieces of your information that you make visible on your Encyro upload page, or are publicly posted on your website at the time of our access), including your logo, to identify you as a recipient of our services in sales presentations, marketing materials, press releases, or for other promotional purposes.

How We Share Information We Collect

We do not share your personal information with third parties except when directed by you, including:

In addition, information may be shared with a limited number of third parties, on a need basis, as follows:

Service Providers: We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship, database storage and management, and data center operations. We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.

Law Enforcement: The use of encryption technology provided by our services is not intended to avoid any law enforcement processes. We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of the Company or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

We may be required by law to disclose personal information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.

Your Account Credentials

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer where the browser may remember your login credentials. You agree to accept responsibility for all activities that occur under your account or password. Encyro, Inc. reserves the right to refuse service, terminate accounts, remove or edit content, or cancel memberships or other purchases in their sole discretion.

You may lose access to your data stored with us if you lose your account credentials, and our password recovery procedures are not able to verify your identity.

Use by Children

Our services are not meant for children under the age of 16 years old. If your child provided us with personal information without your consent please contact us. We do not knowingly collect personal information when know that the personal information is from a child under 16.

Transfer of Data

We store your data in multiple data centers in the United States (US). We use technological and organizational safeguards to keep your data secure. More information on the security safeguards we use is available here. If you use our products or services outside the US, your data may pass through other countries during transfer. We use encryption to protect your data during international transfers and transfers within the US. We also use encryption to protect stored data.

Your Rights

Under California law, California residents may request and obtain from us, once a year and free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the types of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request using the contact information at the end of this policy page.

Users in the European Economic Area (EEA) have the following rights:

When you contact us to exercise the above rights, we may take reasonable steps to verify the identity of the person making the request. This is in an effort to verify that the request is coming from the person who owns the data relevant to the request.

Encyro, Inc. complies with the EU-US Privacy Shield Framework and Swiss-US Privacy Shield Framework (collectively, "Privacy Shield") as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data from European Union (the "EU") member countries and Switzerland. We are committed to subjecting all Personal Information received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to each Framework’s applicable Principles.

Encyro, Inc. is subject to investigatory and enforcement powers of the U.S. Federal Trade Commission.

A list of Privacy Shield participants is maintained by the Department of Commerce and is available here.

In compliance with the Privacy Shield Principles, Encyro, Inc. commits to resolve complaints about your privacy and our collection or use of Personal Data about you. Persons from the EU or Switzerland who have inquiries or complaints regarding this Privacy Policy should first contact us via email at: info@encyro.com. If you are an EEA or Swiss resident, we will investigate and attempt to resolve reasonable complaints and disputes regarding our use and disclosure of Personal Information in accordance with the Principles. If an issue cannot be resolved via our internal dispute resolution mechanism, EEA and Swiss individuals may contact or submit a complaint at no cost, to JAMS, an alternative dispute resolution provider located in the United States. Please visit https://www.jamsadr.com/eu-us-privacy-shield for more information and to file a complaint. For residual complaints not fully or partially resolved by other means, you may be able to invoke binding arbitration before the Privacy Shield Panel as detailed in the Privacy Shield Principles. In cases of onward transfer to third parties of data of EU or Swiss individuals received pursuant to the Privacy Shield, Encyro, Inc. is potentially liable.

Existence of Automated Decision Making

We do not knowingly perform any automated decision making or profiling that may result in legal effects concerning you, discriminate against you or in your favor, or violate any laws.

Our automated processing may or does:

Employees’ and Prospective Employees’ Information

Information provided by employees and prospective employees may be treated differently from user information. Employee and prospective employee personal information may be used to:

Encyro, Inc. does not seek or request employee and prospective employee information from individuals subject to the EU-US Privacy Shield Framework and Swiss-US Privacy Shield Framework.

Who We Are, and Contact Details

This website is operated by Encyro, Inc. This privacy policy governs the collection and processing of your data through all products and services, including this website, provided to you by Encyro, Inc.

If you have questions or concerns regarding this statement, contact us using the website. You may also email us at info@encyro.com or write to us at: Encyro, Inc., ATTN: LEGAL, 649 Mission Street, 5th Floor, San Francisco, CA 94105.

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