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What We Learned Evaluating Helpdesk Software as a Small Business

What We Learned Evaluating Helpdesk Software as a Small Business

After switching our helpdesk software in 2023, we've learned what matters—and what doesn't—for a small business. This isn't a feature comparison or sponsored review, but a practical look at the workflow, trade-offs, and lessons that have helped us deliver responsive customer support with a lean team.

5 min read
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Encyro Update: Eleven New Features!

Encyro is thrilled to announce the availability of new features as part of our May 2020 update. This update has been deployed, as of May 10, 2020. You should automatically see the new version whenever you login now.

10 min read
Who Uses Encyro

Who Uses Encyro

A review of our recent users shows that people across the United States have been active on the Encyro website. The map below shows user locations and volumes (larger circles represent more users). For privacy reasons, locations are approximate and based on IP address only; we do not link these locations to street addresses or personally identifiable information.

8 min read
5 Ways to Encrypt Email For Your Business In 2017

5 Ways to Encrypt Email For Your Business

Choosing the wrong email encryption could shoo away clients by introducing unnecessary friction. And you may be paying for something that is not as good when the best solution is actually free. Each encryption service possesses different pros and cons, suited to different situations or businesses.

46 min read
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